Calendly VS Acuity Scheduling— Comparison & Review

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Calendly VS Acuity Scheduling— Comparison & Review

To-do lists can be overwhelming to keep up with, for the most part. Not many people can afford to keep up with their various routines. We all struggle with getting a day’s work done. And at times it’s not just about us, it often also gets hard to find time for everything that needs to be done in a day. That is independent of your field of work. For example, entrepreneurs, you get tones of meetings scheduled for the day, and so on. 

That is why we need to have scheduling apps to help us in staying focused and get things done. Automated scheduling tools scheduling apps are, therefore, essential in our daily lives. Calendly and Acuity are examples of scheduling apps. In this article, we are delving into the two scheduling platforms to help you decide which one is a better option that will work best for you. 

Summary

Calendly and Acuity are automated scheduling apps that have been around for quite some time. Even though Calendly is older in this space, Acuity is not making it easy for the former to thrive. In this comparison, Acuity Scheduling is our winner. Although Acuity is a bit expensive than Calendly those who acknowledge the real value for money offered by the platform will not hesitate to pay for $7 more. Unique Acuity features include the availability of the mobile app on both Android and iOS, tones of integrations with other business tools, has more triggers, actions, and searches available via Zapier, and also the app stores your client’s information making it easy to book recurrent appointments.

Features

Cross-Platform Support

Despite considering all the other factors, the best platform should have support for multiple operating systems. With cross-platform support, you will be able to use the app on any of your plethora of devices. Calendly has no mobile app for Android – which, to some, may not sound like a great idea. Calendly is currently available via web and iOS. That means that even though there is no Android app available, you can still access it on other operating systems via a web browser. On the other hand, Acuity has a mobile app, so it makes the platform so much easier to be accessed on mobile. Acuity has mobile apps on both Android and iOS, which means you can use it on your android smartphone and iOS devices. 

Reminders

One of the handy features that we have found on Calendly and Acuity Scheduling is the ability to set reminders that are automatically sent to all parties before an interview. That means, not only you but also your client will also be on time for the meeting, which makes things much easier so you can be able to kick off the meeting as planned. For people who host webinars or training sessions online, these apps will help you reduce no show rates by sending confirmation and reminder emails and texts.

Group Scheduling

Apart from setting meetings between two individuals, you can also arrange group meetings with Calendly and Acuity Scheduling. This feature is handy for teams that work remotely from different locations, or maybe connecting with clients from another location. Both automated scheduling apps have this feature available. Group scheduling on both Calendly and Acuity Scheduling is ideal for those who wish to host multiple invitees at the same event for webinars, trainings, and more.

Appointment Scheduling

Instead of juggling within your calendars to see which appointments are scheduled on certain days, it is high time that you rely on automated scheduling apps. Calendly and Acuity Scheduling have an appointment scheduling feature that helps you plan your appointments with clients in an organized way. What’s is even more significant about this functionality is that it is coupled with a reminder. This means you and your clients will receive the notification when the time is almost.

Calendar Sync

With calendar sync functionality, Acuity Scheduling software can be able to sync calendars according to users’ time zones automatically. As a result, Acuity can then send regular alerts and reminders to users to ensure they don’t miss an appointment. 

Recurring Appointments

For recurring appointments, Acuity has you sorted out with their recurring appointment features. Acuity will help you and your client have an easy time of scheduling recurring appointments since it will have already learned which times both of you are freely available. Calendly does not have this feature available, yet.

Automated Scheduling

Automated scheduling enables you and your clients to find free times among your busy schedules quickly. 

Online Booking

Both Calendly and Acuity Scheduling software has an online booking feature available. With online booking, the platforms provide your potential clients and clients with an easy-to-set landing page that allows your visitors to book appointments with you. On top of just online booking, Acuity Scheduling also has a Room Booking Management feature which makes it easy for you to plan and organize your appointments.

Both platforms also make it easy for your clients to pay for booking online via the support of online payment systems like PayPal, and Stripe. This feature is helpful for those who wish to host paid appointments with an individual or a group of individuals.

Small Comparison Table

Who is this for?

Well, before we get too far dumping technical details on you, who are this software really meant for? And does it apply to you? Let us answer these two questions to help you with that. First of all, these two automated scheduling apps are most suitable for service-based businesses. Talk about training and tutoring centers, fitness studios, salons, and spa centers and health and dental clinics. Furthermore, coaching and consulting, photography and video production companies may also find usefulness in employing this software into their day to day activities. 

Pros and Cons

Calendly Pros

  • More affordable

Calendly Cons

  • The free version is limited to one calendar connection
  • No Android app available

Acuity Scheduling Pros

  • Has lots of features available
  • Supports both Android and iOS

Acuity Scheduling Cons

  • More expensive than its competitor

Pricing

Calendly has a free plan and two different paid plans. Like many other businesses that offer software as a service (SaaS), Calendly has limited functionality around its free plan to convince users to switch to its paid plans. Thee free plan has limited integrations as well as features.

Here is what Calendly offers under the Free Plan:

  • Calendar connections per user – 1 calendar / user
  • Calendar integrations with Google Calendar, Office 365, Outlook and iCloud
  • Schedule unlimited events     
  • Only one event type
  • Personalized Calendly link
  • Automated event notifications
  • Add Calendly to your website
  • Intercom integration

The Premium plan goes at $10 per month, paid monthly or $8 per month for annual billing.

Under the Premium Plan Calendly offers the following features:

  • Calendar connections per user – 2 calendars / user
  • Calendar integrations with Google Calendar, Office 365, Outlook and iCloud
  • Schedule unlimited events     
  • Unlimited event types
  • Removable Calendly branding        
  • Pooled availability options for teams (round-robin, collective scheduling, multiple team members on one page)       
  • Group events (for tours, webinars, classes, etc.)
  • Customizable email notifications and reminders
  • Add links to event confirmation pages
  • Metrics and reporting
  • Personalized Calendly link
  • Automated event notifications
  • Add Calendly to your website
  • Intercom integration
  • Over 700 app integrations with Zapier
  • Custom integrations with webhooks
  • Zoom integration
  • GoToMeeting integration
  • Live chat support

The highest plan in Calendly is termed as the Pro plan which unlocks the full functionality on the platform. On top of what the premium plan offers you get six calendar connections per user, SMS notifications, invitee redirect, Salesforce integration and support, Stripe integration, PayPal integration, Google Analytics integration, and color customization when adding Calendly to your website.

Calendly Pro costs $12 per month, paid annually or $15 per month if you choose to pay every month.

Acuity also has a free plan and several paid plans. The freebie plan will cost you, well, zero and is solely for one individual. Acuity Scheduling free plan only includes client self-scheduling and unlimited services and appointments. The cheapest paid plans on Acuity Scheduling is dubbed Emerging Entrepreneur, which will cost you $15 per month.

This plan includes the following features:

  • Client self-scheduling
  • Offer unlimited services and appointments
  • Reminder e-mails
  • Automatic time zone conversion for clients
  • Display your logo
  • Customize with your company colors
  • Edit all app text so it sounds just like you

The next paid plan is priced at $25 per month. Apart from the functionality included in the Emerging Entrepreneur plan, the Growing Business plan offers a little bit more features. It includes the following;

  • 6 calendars included
    (staff/locations)
  • Advanced Features
  • Text Messaging
  • Offer Subscriptions / Memberships
  • Sell Appointment Packages
    & Gift Certificates

The highest-paid plan is termed as Powerhouse Player which is priced at $50 per month. It includes the following;

  • 36 calendars included
    (staff/locations)
  • Advanced Features
  • Text Messaging
  • Offer Subscriptions / Memberships
  • Sell Appointment Packages
    & Gift Certificates
  • Custom API & CSS
  • Remove “Powered by Acuity Scheduling”
  • Sign BAA for HIPAA Compliance

Keep in mind that both platforms offer a free trial period with no need for your credit card information.

User-Friendliness

Both Calendly and Acuity are simple to use and set up. Newbies, you won’t have it rough getting started, factoring in the good amount of value offered by the two platforms in their knowledge base centers. However, Calendly is easier to use than compared to Acuity. But Acuity wins it, on the other hand, for its comprehensiveness.

Integrations Table

Like any other SaaS, having support for integrations is crucial. There is no single know-it-all tool that will sort out your various needs in one place. That is why you will need business tools to have a native integration with other tools that are used regularly at your workplace.

Calendly has native integrations with the following apps:

  • Zapier
  • Zoom
  • Salesforce
  • Intercom
  • PayPal
  • Stripe
  • Google Analytics
  • GoToMeeting
  • Webhooks

It is worth mentioning that Calendly can be integrated with over 700 apps through Zapier.

Acuity Scheduling, on the other hand, supports several integrations, as well. First and foremost, it supports Zapier integration thus enabling users to integrate Acuity with over 500 apps.

Acuity Scheduling supports the following apps:

  • GoToMeeting
  • Join.me
  • Zoom
  • iCloud
  • Google Cloud
  • MailChimp
  • AWeber
  • Constant Contact,
  • ConvertKit
  • MadMimi
  • QuickBooks
  • Freshbooks
  • Xero 
  • PayPal
  • Square
  • Stripe
  • Outlook.com
  • Exchange
  • Office 365

Customer Support

On customer support, both Acuity Scheduling and Calendly perform almost the same. Well, from various online reviews, both companies received a good rating above average. 

However, to put this into perspective, both Calendly and Acuity Scheduling have a knowledge base center equipped with tutorials, and also offer email support

Calendly VS Acuity Scheduling: The Verdict

Choosing between the two automated scheduling apps is not easy. Especially considering the price difference. However, between the two apps, Acuity Scheduling offers better value for money. Acuity has more functionalities baked in the platform, unlike its contender Calendly in this review article. Some unique features available on Acuity Scheduling include; availability of the mobile app on both Android and iOS, tones of integrations with other business tools, has More triggers, actions, and searches available via Zapier, and also the app stores your client’s information making it easy to book recurrent appointments.

In terms of user-friendliness, Calendly is easier to use. But, on the other hand, Acuity is more comprehensive.

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