Definitive Guide to TeamViewer Alternatives (2019)


Definitive Guide to TeamViewer Alternatives

If you’ve ever considered using a remote access software you’ve probably come across TeamViewer as one of the top options. TeamViewer is the leading remote access software on the market today. But if you’re looking for an alternative, there are many great options available. There are quite a few reasons as to why someone would want to use an alternative to TeamViewer.

One of the biggest reasons people choose to go with an alternative to TeamViewer is the considerable price difference.

Another concern was the few hacks that left some users worried and seeking another option. Whatever your reasoning might be, you have quite a few other options to choose from.

Let’s go over some of the best options available when it comes to TeamViewer alternatives.

Problems with TeamViewer 

As stated before, TeamViewer has been the leading remote access software on the market for quite some time now. However, there have been quite a few issues and concerns that have come up from its users. Former consumers have been revolting against TeamViewer, raising their concerns and looking for other options⁠—and for a good reason.

In 2016 and 2017, users TeamViewer users reported that hackers had wholly emptied their bank accounts. Instead of the company taking responsibility to help its users, TeamViewer immediately began to blame the users themselves for “careless use.” This caused a lot of the company’s dedicated users to lose confidence in the company’s security and their ability to handle serious matters.

As if the issues of compromised security weren’t enough, users also had numerous problems with the image quality provided by TeamViewer. Users found it unreasonable that the quality they were receiving for such an expensive software service was much lower than what it should have been. When the time came for businesses to make budget cuts, it was easy to see where they could benefit from making a transition away from TeamViewer. They moved to something a bit more efficient as well as more affordable.

Definitive Guide to TeamViewer Alternatives
Line of Apple products: MacBook, iPad, and iPhone.

1. Mikogo

Mikogo is an excellent alternative to TeamViewer- it can be directly accessed through most operating systems. You can use it on your smartphone, laptop, tablet, or desktop setup. Mikogo has an HTML viewer that allows teams of up to 25 users to access a computer at once. You can also give admin permissions to any of the users quickly and easily. This feature is excellent for businesses with large teams or departments.

Some of the main features Mikogo offers include; text chat, whiteboard, and a recording tool. Their switch presenter feature allows multiple users to become the main presenter and quickly alternate screen sharing with the rest of the participants. Another feature is the remote control option. This enables you to assist your customers or clients via remote control. You’ll have keyboard and mouse control over their computer to help them out when you need to quickly. See more features here.

Mikogo also has mobile apps. Both iOS and Android users can download the app by Mikogo that will allow them to join via a mobile browser. This is great for users that may be on the go and unable to join in from their desktop computer or laptop. This brings a higher level of accessibility to everyone and makes virtual meetings a more reliable option.

Session scheduler is a feature by Mikogo that allows you to set up your meetings in advance. You can reserve a unique session ID and then send an email or a calendar invitation out to everyone that you want to join in. This help with planning and organization so that you never miss out or forget to schedule an important meeting.

As far as pricing goes, users can get started using Mikogo for free with a 14-day free trial period. After your trial period ends, an Enterprise plan runs $48/month for five single-user licenses.

Definitive Guide to TeamViewer Alternatives
A laptop and phone on a desk.

2. Chrome Remote Desktop

For users looking for a simple and easy-to-use alternative to TeamViewer, Chrome Remote Desktop is a great option. Many people have reported complexity issues when it comes to using TeamViewer. Chrome Remote Desktop is an easy to access Chrome browser extension. All you’ll need to do is open the Google Chrome browser on the computers that you want to access. You’ll be able to have access and remote control of the devices on your network right away.

As long as the device you want to access has Chrome installed on it, you will not have to worry about the type of operating system the device using. If you’d like to use Chrome Remote Desktop on a mobile device, there are apps for both iOS and Android that will function identically to a desktop browser extension.

While Chrome Remote Desktop will save you on cash, you’ll miss out on some functionality and key features of paid versions. Some of the main things Chrome Remote Desktop will not have include; text chat, screen sharing, and video calls. If you want a simple solution for remote control access, Chrome Remote Desktop may be the right solution for you.

Definitive Guide to TeamViewer Alternatives
A person using a phone and laptop.

3. Dameware Remote Everywhere

Dameware is a powerful contender when it comes to TeamViewer alternatives. It’s a cloud-based solution that offers the efficiency and ease-of-use that you’d expect to get from any SaaS tool. It makes a great alternative to TeamViewer because it allows admins to add their users to an active directory. From there, specific permissions can be granted to them using their AD management tool. You can even reboot any sleeping or frozen computers through remote control.

Dameware Remote Everywhere also has fast issue resolution. This is an essential feature for anyone, especially those that have previously had a bad experience with TeamViewer’s issue resolution skills. Dameware states that whenever a user has an issue with their software, they’re able to help you solve it quickly⁠—avoiding long software or connection response times.

Definitive Guide to TeamViewer Alternatives
A person using a MacBook and an iPhone.

4. Splashtop

Splashtop software is another excellent option when it comes to TeamViewer alternatives. This tool is supported by macOS X, macOS, Windows, Linux, and Android. If you’re concerned about security and want to go with an option that has excellent security features, Splashtop has you covered. They offer multiple levels of data encryption that will help keep your data and other relevant information safe and out of the reach of hackers.

It’s also important to note that the latency is very low with this software, making it great for teams that do a lot of video or audio streaming. It’s easy to use and can be accessed via a mobile device as well⁠—one of the software’s biggest strengths. These days it’s essential to be able to access the tools you need while on the go. There are many times where we can’t be tied to our desk. Software like Splashtop makes it easy to take your desktop features with you.

As far as pricing goes, Splashtop is free to use as long as individuals are using it. If you’re a team or business, Splashtop will cost $60/year⁠—which is still a very great deal compared to other options available on the market. The only notable issue with the software was that some users found it slightly tricky to install. See all their pricing options here.

Definitive Guide to TeamViewer Alternatives
Laptops on tables in an office set-up.

5. Join.me

Staying on course with software that’s simple to use, Join.me is almost as simple as it gets when it comes to remote access software. The major selling point of this software is its one-click meeting scheduling that also comes with a recording tool. You can use this software to connect with virtually anyone from all over the world. A good alternative to TeamViewer. There is also no limit to the number of voice calls that you can make.

The pricing for Join.me is relatively reasonable. If you’re looking to use their basic service which includes voice over IP, then it’s completely free. For bigger businesses and enterprises, you can expect to pay $19/month. The enterprise-level service comes with premium features for meetings and innovative management.

One thing to note about the one-click meeting scheduler feature is that it does lack a certain level of flexibility. You’re only able to use it if you have a Windows or macOS X operating system. This does exclude a lot of individuals and companies that may be operating on a different or older system.

Definitive Guide to TeamViewer Alternatives
A person using an iPhone and MacBook.

6. Webex Meetings

Webex is a popular option and one of the best alternative to TeamViewer. It’s used as a remote software service, but also a web conferencing tool. It’s a cloud-based application that is distributed among Cisco’s cloud servers, giving users a large amount of bandwidth. This is excellent news for large businesses and enterprises that need a powerful tool that can handle a large meeting maximum functionality.

They offer a premium package that will allow you to set up a web conference that hosts up to 100 guests. This also included features like screen sharing, personalized user-profiles, and much more. The premium package will give you password protection for all of your web meetings, as well as remote access between users’ computers. If you’re interested in their free version, keep in mind that it will only allow you to hold a conference with up to two additional individuals. If you want all the extra features and ability to conference with large groups you will need to invest in the premium version of the software⁠—which will currently run you $69/month or $49/annually. See more of their pricing options here, take a stab at the free option to test it out!

Definitive Guide to TeamViewer Alternatives
People using their laptops.

7. VNC Connect

RealVNC is a very well-rounded remote access software. Many people view RealVNC as an alternative over TeamViewer based on its security features. All sessions handled on RealVNC are both encrypted and password protected. A server app is installed on the computer you are using and also on the computer that you want to access remotely. A viewer application is then used on your computer. None of these apps will require a particular firewall or unique configurations to be discovered. This makes it easier for both parties to get the software and apps running on their computers correctly.

RealVNC offers both a paid and free version of the software. But in most cases, people that are looking for a good quality remote access software need it for its premium features for businesses or teams. If you’re one of those individuals looking for an enterprise version, you can expect to pay $55/annually per computer for RealVNC’s software. This includes features that will give you control over unlimited devices like desktops, tablets, and mobile phones. You’ll also get standard features like text chat and data transfers.

One critical detail to point out about this software is that it lacks a web conferencing feature. So if this is a feature that is critical for your business, you will need to go with a different remote access software.

Definitive Guide to TeamViewer Alternatives
A smartphone and MacBook on a desk.

8. DWService

DWService is an excellent alternative to TeamViewer for those looking for a free option. There is no charge for users that want to use DWService. It’s supported by Windows, macOS X, and Linux. This tool allows you to connect with the devices you’re monitoring with secure and robust connections. Their security features are backed by the latest and best practices in IT infrastructure. With this in mind, you can rest assured that your data and essential information is protected.

DWService can also connect to any computer, not just the ones that are located within your network. It’s also compatible with most web proxies and firewalls. The only downside is that it does not have a lot of features like some of the other remote access services that we’ve discussed here so far. However, that is to be expected when a service is provided for free. This is something to keep in mind if you are looking for a more premium software provider.

Definitive Guide to TeamViewer Alternatives
A person using a phone and laptop.

9. LogMeIn Pro

LogMeIn Pro’s primary objective is to optimize the availability of their resources without having to compromise the security of their users’ data. They want to discover the best way to allocate and distribute their best features and resources without putting you at risk. LogMeIn Pro is a powerful tool that comes with 1TB of space provided by their cloud servers. This is where all of the files and applications used by you, your clients and all team members will be stored. This gives you a ton of space to work with. You will also be able to have your documents sent to local printers for remote printing.

LogMeIn Pro makes it easy to collaborate with your files among many other amazing features. Compared to TeamViewer, LogMeIn Pro takes a big win. It’s an excellent alternative to TeamViewer. However, the only downfall is that with LogMeIn Pro, you can only access up to ten computers at a time⁠—an unfortunate limitation for large teams. However, if you’re a small team or an individual, this does not affect you, and you will be able to utilize all of their features with no problem.

Another limitation is the lack of the ability to conduct conference meetings. This is another blow to large organizations that depend on key features like this. Because of their lack of this feature and the fact that you can only access up to ten computers at a time, this makes LogMeIn Pro not an excellent choice for any large business or enterprise. LogMeIn Pro would not be able to handle all of their needs. LogMeIn Pro is best for individuals or small teams.

Definitive Guide to TeamViewer Alternatives
A MacBook Pro on a desk.

10. Ammyy Admin

Ammyy Admin is a multi-functional remote access software that works great for large companies. With Ammy Admin, you can easily manage your networks and servers all via remote access. It is simple to use but highly effective. There is no installation process required. All you’ll need to do to get started is to download a small executable file. All of their security features are easy to understand, and you don’t have to worry about using any complicated firewalls or router configurations.

Each individual using the software will be given a unique ID that can be used to gain access to the external computer. This that the computer will be completely protected from any unwanted entry. If you’d like, you can also change your settings to make it even more secure. Ammyy Admin also offers a direct data transfer and an extensive file storage system. It is, therefore, great for companies or businesses that have a lot of files that they plan to transfer and store. The free version of Ammyy Admin is also great for presentations and file sharing since users can communicate with each other through their chat system.

Definitive Guide to TeamViewer Alternatives
An iPhone and iPad.

11. UltraVNC

UltraVNC is open-source software that makes an excellent alternative to TeamViewer. It’s available for Windows users and was developed and distributed under GPLv2 free license. This remote access software offers extensive configuration possibilities⁠—making it great for experts. This does, however, make the software a lot more difficult for your average user.

It has a very old-fashioned menu interface that can also make it appear somewhat confusing. This software is best for those that are experts in the field and are looking for something highly configurable. This software supports a high number of users, which makes it great for presentations and large meetings. You can use the toolbar to set up the program so that only the individual desktop windows are transferred, giving the participants only the exact information that they need.

Transferring files using this software is made very easy and uncomplicated. You can send text messages through the service to other users for secure communication as well as utilize various authentication methods for other security purposes. The authentication methods include a new eight-digit DES password and protected login information. These extra steps will help to ensure that your information is kept safe and protected from unwanted users.

Ultra VNC is not recommended for beginner users or individuals looking for a simple, single-person solution for remote access. It’s best used by large enterprises or experts with mid-sized teams. These are the groups that would benefit the most from this software based on its level of complexity.

Definitive Guide to TeamViewer Alternatives
A MacBook and iMac on a table.

Should You Try Any TeamViewer Alternative?

The answer to this question will depend on your needs and the size of your business or company. As we’ve gone over, there are many great alternatives to TeamViewer available on the market today. Some things you’ll need to consider are your company’s budget or price point, the functionality you’ll require, and much more. If you’re looking for a reliable remote access software that has excellent security features and includes everything you need, then go with Dameware Remote Everywhere. It’s a pretty well-rounded company that has all the features you are likely to need for your business.

If you’re looking for a simple solution and you’re not a large company, I’d recommend going with Join.me or Splashtop. Both of these options have a free version and come with all the basics you will need. These are both great for individuals that are just looking for a good quality remote access software and don’t need all of the extra, fancy features. However, it’s great that if you ever do find yourself needing the additional features, you can always upgrade. Both software offer premium packages.

It’s also important to say that for many people, TeamViewer is still viewed as the number one choice when it comes to remote access software. Again, this is because they have established themselves in the market over the years. For a while, TeamViewer was one of the only options available, as well as the best quality you could get for your money. But now, with many other companies rising and becoming great contenders, people have many other great options to choose from.

With that being said, I recommend giving one of the options mentioned here a try to see which one works best for you and your business. They’re all great choices with many overlapping features. You really can’t go wrong as long as all of your needs are taken into account. Give one of these great TeamViewer alternatives a try and let us know how they work for you.

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