PM Tools Showdown: Trello VS Slack (Features & Pricing)


PM Tools Showdown: Trello VS Slack (Features & Pricing)

With the gig economy amassing more popularity in the current world, most people who work remotely use project management tools day in day out. Project management tools not only make it easier to collaborate on various projects as a team simultaneously but also keeps the team together even when working remotely.

Trello enables collaboration by using various features available on the platform like lists, cards, boards, among other productivity tools. Trello’s features also allow the prioritization of specific projects as well as bridging the gap between working together on a similar project. Slack is also a project management tool that facilitates effective communication, coordination, and collaboration within and between teams.

As much as project management tools have gained popularity, you need to know which tool fits your needs or fulfills the value for the money required for your team.

PM Tools Showdown: Trello VS Slack (Features & Pricing)
Phone and airpods on the desk

Core Features: Trello vs Slack

Apart from the differences between the two tools, of course, they are both created to serve a common purpose. Core features offered by both include;

Communication – both platforms enable effective team management by efficiently communicating among your members.

Document Management – users can upload documents either from their local computer or even cloud storage services (like Google Drive or OneDrive). 

Integrations – Trello and Slack support integrations with other productivity tools through an application programming interface (API).

Access Management – Both Trello and Slack provide easy management of your team via their built-in features. Slack has both private and public channels for either group chats or individual chats. Trello offers a private, team, and public boards.

PM Tools Showdown: Trello VS Slack (Features & Pricing)
Phone and laptop on a desk

Platforms Supported: Trello vs Slack

Support for various platforms on the market is crucial. It eliminates the need for consumers to have a certain type of device to use a given software. Which makes it easy to get your team together to collaborate using a given product management tool.

Trello is available on the web, which is enough to cover all desktop users independent of the Operating System. Plus, Trello has a mobile application both on Android and iOS – the two leading mobile Operating Systems on the market.

Slack is also available on the web and has support for mobile devices also via apps on both Android and iOS.

PM Tools Showdown: Trello VS Slack (Features & Pricing)
The phone is thrown in the air

Ease of Use: Trello vs Slack

Even though some people value complexity and sophistication, most users hate the rigorous learning curves. In short, no one wants to get too technical to pay for a service. Thus, a program needs to be easy to use. Having complicated start-up guides can shy away novice users who would like to try out an application.

Starting with Trello, the sign-up process is easy – you will get running in within minutes. Trello’s workflow has been made easier by using drag and drop functionality for cards. Cards can be customized further by color based on your preferences. Besides, you can assign a task to a team member and set a deadline to them, plus automatic notifications when the deadline is due.

Trello supports keyboard shortcuts which makes it easy to perform repeated tasks. In short there, a lot to Trello, and most features are easy to access since they are more like “self-explanatory.”

Slack is also easy to get started with its sign-up process. The User Interface is slick and snappy, or maybe that’s just me. I’ve seen some people complain about Slack’s UI. Slack has customizable themes you could choose from, plus there is also a dark theme. Slack also supports keyboard shortcuts like Ctrl + K to open the “Jump to” section that enables easy searching between your workspace.

PM Tools Showdown: Trello VS Slack (Features & Pricing)
A person using a phone

Customer support: Trello vs Slack

No matter the type of business, customer support plays a critical part in business success. Growth and failure both depend on it. That means customers value the after-sales support other than just how great a product or service might be. 

Trello offers customer support via variant ways. You can be helped by contacting the customer support team via email and even forums. Additionally, Trello has a knowledge base where you can find answers to the FAQs. But if that’s not enough, you can still use the 101 “Getting Started Guide.” 

Slack also offers help via a regular email support channel. Alternatively, Slack provides a knowledge base to help you get familiar with its functionalities. Slack claims their support works 24/7 all week. What’s even amazing about Slack is they also offer live support but only between 2:00 a.m. – 9:30 p.m. Monday-Thursday and 2:00 a.m. – 5:00 p.m. Friday (Pacific Time).

There is no phone support offered by either of these two tools. For phone support, other project management software like Samepage has it.

PM Tools Showdown: Trello VS Slack (Features & Pricing)
A person typing on a phone

App integrations: Trello vs Slack

Although integrations may not be a mandatory requirement for many, large businesses with large teams’ value app integrations. Primarily when the organization uses more than one tool.

Slack supports several application integrations from most commonly used apps such as Google Drive, Gmail, IFTTT, Zoom, among others. Slack also supports bot integrations creating more functionality on the platform or maybe just for fun. 

Trello sports a range of apps and “power-ups” to bump productivity a few notches up. Trello supports integration with various apps ranging from storage services like Google Drive and OneDrive, plus even other project management tools including Slack, Asana, and Jira.

PM Tools Showdown: Trello VS Slack (Features & Pricing)
Phone and laptop on a desk

Pricing: Trello vs Slack

Both Trello and Slack have a subscription-based plan. Besides, there is also a free plan offered by the two products, but, of course, like most services with paid plans, they provide limited functionality. 

Slack’s free tier plan includes

  • Ten third-party or custom integrations
  • Two-factor authentication
  • 5GB file storage
  • Standard support
  • One on one voice and video calls
  • Searchable messages up to 10K of your team’s most recent messages

Trello’s free plan includes

  • Unlimited cards
  • 10MB per file attachment
  • Unlimited Lists
  • Ten team boards
  • 1 Power-Up per Board
  • 50 commands run in one month
  • Commands limited to 1 card button, 1 board button, and 1 rule
  • Two-factor authentication

Apart from the free plans, Trello and Slack have categorized their pricing plans into different categories. Slack has a standard plan and a Plus plan. The standard plan goes for $6.67 per active user per month or month to month cost of $8. Under the standard plan, you get unlimited searchable texts, unlimited app integrations, single and multi-channel guests, OAuth with Google plus 2FA for security. 

Other features included

  • Making voice and video calls with up to 15 participants
  • Screen sharing
  • 10 GB file storage per team member
  • Priority support and many more

Slack plus tier includes

  • Unlimited number of channels
  • Two-factor authentication
  • OAuth with Google
  • SAML-based single sign-on (SSO)
  • single and multi-channel guests
  • unlimited searchable texts
  • unlimited app integrations
  • User provisioning and de-provisioning
  • Real-time Active Directory sync with OneLogin, Okta, and Ping
  • Making voice and video calls with up to 15 participants
  • 20 GB file storage per team member
  • 24/7 support (four-hour response time)
  • 99.99% guaranteed uptime and more

Trello has two subscription-based plans – business class and enterprise. Business-class is priced at $9.99 per month paid annually.

Business-class features include

  • Unlimited Personal Boards, Cards, and Lists
  • Unlimited Power-Ups
  • 250MB per file attachment
  • Priority support
  • Observers 
  • Custom backgrounds and Stickers
  • Unlimited Team Boards and Board Collections
  • Unlimited buttons, rules, and scheduled commands
  • Scheduled Commands
  • Security features; – 2-Factor Authentication, Advanced admin permissions, Domain-Restricted Invites, Deactivate members, Google Apps sign-on and Simple data export

For the Enterprise plan, Trello charges a minimum of $20.83 per user per month for 20 users. The pricing reduces for large teams. For example, Trello costs $5.92 per user per month for a team of 5,000 members. Features in the enterprise plan include all functions in the business class plus more admin and security features and unlimited command runs.

PM Tools Showdown: Trello VS Slack (Features & Pricing)
A person holding a phone while using a computer

Although Trello is a bit pricey as compared to Slack, it offers excellent value for money nonetheless. Slack offers tons of app integrations 1000+ currently and is a bit cheaper than Trello. So, choosing what is best for your team can vary depending on your needs, but Trello wins it in general. Before selecting any SaaS, it is advisable to know what you need first before jumping into the bandwagon.

Thank you for reading with us today! Let us know in the comments below your best productivity app. Do you use any of these two? Be sure to also check out similar articles like “Choose The Right Productivity App: Evernote VS Trello” or “Slack VS Discord (2019) Review & Comparison” to compare these two apps with other known programs for productivity.

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